Privacy policy and cookie policy

Thank you for visiting our Website. The protection and security of our customers' and users' personal data is a key concern for the Pierre Fabre Group.
This Privacy Policy explains what data are collected when you consult and use our Website and how they are processed.

You can consult the information you are looking for directly by clicking on one of the icons in the menu below.

About us

This Website ("Website") is operated by the Pierre Fabre Eczema Foundation – Fondation d'entreprise des Laboratoires Pierre Fabre, 3, avenue Hubert Curien, 31100 Toulouse (hereinafter "Eczema Foundation" or "We") which is the manager of personal data that may be collected from you on the POP Training USA platform for the purposes described below.
Please read this Privacy Policy carefully to understand how your personal data are processed when you visit our Website. Please note that it may be updated at any time by the Eczema Foundation. The date of the most recent update will appear on this page. We encourage you to consult it regularly.

Information we collect about you

Depending on the services that are provided by our Website and that you use, your choices and the configuration of your device (in particular relating to cookies and other trackers), the Personal Data about you (your "Personal Data") collected and processed by the Eczema Foundation include in particular:
•    When you use our Website, you may be asked to voluntarily provide us with Personal Data, including your username, password, e-mail address, first name, last name, city, country, occupation, and any contact information necessary to respond to any inquiry or resolve any claim you make.
•    When you visit our Website, our server automatically collects all kinds of information generated by the browser or device, including, but not limited to: domain name; IP address; date, time and duration of your visit; browser type, operating system and pages viewed.

Purposes of the processing of your Personal Data

Below you will find an overview of the purposes of the processing of your Personal Data by our departments and the reasons why their processing is necessary for us.

The Personal Data that are necessary for us to carry out the above-mentioned purposes are indicated on the various pages of the Website where they are collected. If you choose not to fill in these mandatory fields, we may not be able to process your requests and/or provide you with the requested products and services. Other Personal Data are purely optional and allow us to get to know you better and to improve our communication and services accordingly. Further information on the purposes and legal basis of specific processing activities is set out below.

Communication and Transfer of Personal Data

We are part of the worldwide Pierre Fabre Group, and from time to time we may need to share your Personal Data with others within the Pierre Fabre Group for the purposes set out above.
We may also engage third party service providers (who will act on our instructions) to assist us in providing information, products or services to you, to conduct and manage our business, or to manage and improve our Website. In such cases, these third parties may need access to your Personal Data.

[Prospecting by electronic means]

Where permitted by law, and subject to your consent where required, we may communicate with you by electronic means to provide you with information about our products and services. If you wish to unsubscribe from receiving our communications, please do so via the link [Unsubscribe (pierre-fabre.com)]

Storage of your Personal Data

As a general rule, we only keep your Personal Data for as long as is necessary to fulfill the purposes for which it was collected.
We only keep your Personal Data for as long as is strictly necessary to manage our relationship with you (e.g., when you open an account, purchase a product on our website, etc.).

However, we will store your Personal Data for prospecting purposes for three years from the date of your last interaction with us unless you object to this by clicking on the Unsubscribe link (pierre-fabre.com) when you receive any of our messages.

IP addresses collected for security purposes will not be retained for more than 10 days.
Finally, the connection logs that are collected will be retained with your consent, using the cookies and other trackers used on our Website, for a period not exceeding thirteen (13) months in accordance with applicable laws and regulations. For more details, please see the "Cookies" section below.
We may need to retain your Personal Data in archived form beyond the period indicated below in order to comply with our legal obligations or if necessary, in view of the applicable statute of limitations, to enforce our rights (e.g., all transaction information will be retained for the duration of the contract and for 5 years thereafter).

Once your Personal Data are no longer required for the intended purposes or for archiving purposes to meet our legal obligations or for the statute of limitations, we ensure that they are completely destroyed or anonymized.

External Links

The Website may contain links to third-party websites. As Pierre Fabre has no control over these websites, it is not responsible for their data protection practices. We therefore encourage you to check the data protection policies of these third-party websites. This policy applies only to Personal Data collected by our Websites or in the course of our business.

Your rights

Under applicable law, you have the following rights with respect to your Personal Data:
•    To obtain a copy of your Personal Data as well as information on how the Personal Data are processed and on their legal basis;
•    To rectify erroneous Personal Data (including the right to complete incomplete Personal Data);
•    To delete your Personal Data (in some cases, this right may only apply when they are no longer necessary to fulfill the purposes for which they were collected or processed);
•    To restrict the processing of your Personal Data when:
      •    the accuracy of the Personal Data is disputed;
      •    the processing is unlawful but you object to the deletion of your Personal Data;
      •    we no longer need your Personal Data but they are still necessary for the establishment, exercise or defense of legal claims;
•    To request the portability of your Personal Data in a machine-readable format to a third party (or to you) if our processing is based on your consent or on the performance of a contract that had been entered into with you;
•    To provide general or specific instructions on how to handle and use your Personal Data after your death.
•    To object at any time to any telephone contact for prospecting purposes, by registering free of charge on the Website: www.bloctel.gouv.fr;
•    To withdraw your consent to the processing of your Personal Data (if such processing is based on your consent) without affecting the lawfulness of the processing based on consent carried out prior to its withdrawal;
•    To object to processing for prospecting purposes; and
•    To obtain, or see a copy of, the appropriate steps taken to transfer your Personal Data to a third country or international organization.

In addition to the above rights, you have the right to object to any processing of your Personal Data that is justified by the legitimate interests of the Eczema Foundation, including profiling (as opposed to justification by your consent, or to fulfill a contract with you). You also have the right to object to any processing of your Personal Data for marketing purposes, including profiling.

You also have the right to lodge a complaint with your local data protection supervisory authority: CNIL, 3 Place de Fontenoy, 75007 Paris, France.
To exercise these rights, please contact us using the contact information listed below under "Contact Us". Please note that we may ask you for proof of identity, and we reserve the right to charge a fee if we are permitted to do so by law, for example if your request is manifestly unfounded or excessive. We will endeavor to respond to your request within the applicable timeframe.

Privacy Policy Update

We may amend this Privacy Policy at any time to reflect changes in the law and/or our personal data protection practices.

Contact Us

If you have any questions about this Privacy Policy or if you wish to exercise any of your rights, log into your user account "Profile" and click on the option of your choice in the "Personal Data" section
We have a Data Protection Officer who can be contacted at the following address: [dpofr@pierre-fabre.com]

Last modified: 5/5/2023